Refund & Cancellation Policy
Effective Date: May 15, 2025
At KeepSelling.ai, we strive to provide excellent service and ensure our customers are satisfied with their purchase. This policy outlines our procedures for refunds and subscription cancellations. Please review this information carefully.
1. Refund Policy
- We offer a 7-day money-back guarantee for first-time customers.
- Refund requests must be made within 7 days of purchase via support@keepselling.ai.
- After 7 days, payments are non-refundable.
Note: Refund eligibility is determined on a case-by-case basis. We may request additional information to process your refund request.
2. Cancellation Policy
- You can cancel your subscription anytime from your dashboard.
- Upon cancellation, services will continue until the end of the billing cycle.
- No refunds are provided for the remaining period after cancellation.
How to Cancel Your Subscription
- Log in to your KeepSelling.ai account
- Navigate to "Account Settings"
- Select "Subscription Management"
- Click on "Cancel Subscription"
- Follow the prompts to confirm cancellation
3. Contact
For refund or cancellation support, please email us at support@keepselling.ai.
Related Policies
Frequently Asked Questions
Refunds are typically processed within 5-7 business days, depending on your payment method and financial institution.
Partial refunds may be considered on a case-by-case basis. Please contact our support team to discuss your specific situation.
No, you will not be charged after cancelling. Your subscription will remain active until the end of your current billing period.